Jeff Moore, Principal of Wave7 Research
It’s a new competitive environment, now that TracFone has been acquired by Verizon, Boost Mobile is part of DISH Network, Sprint has exited the market, and new MVNOs like MobileX are launching. How will this shake out and how will dealers – the lifeblood of prepaid wireless – be impacted?
What is the latest with wireless devices? What features are consumers looking for that will close sales? There are innovations both in terms of technology as well as how to pay for devices. Consumers need to trade-in devices, so how can dealers incent the right trade-ins in a profitable way?
Shehzad Ali, COO, Wireless Waves
Jeff Fieldhack, Research Director, Counterpoint Research
Mike Fleming, Director of Marketing & Strategic Development, Vertex Wireless
Cliff Maldonado, CEO and Principal Analyst, BayStreet Research
Consumer behavior, marketing channels and support structures have changed in the aftermath of the pandemic. In this session, experts will offer their thoughts on strategies for improving your marketing and online strategy in this new environment.
How can dealers keep customers and employees satisfied? An inspired and motivated workforce is key for building a business. How can staffing be optimized and how can cloud solutions contribute to satisfaction and retention or employees and customers?
Cell repair and accessories are crucial for profitability for many dealers. What are the latest trends in phone repairs and how can accessory sales be optimized for profitability?
How can payment interfaces drive profitability? What technologies are emerging that can drive new revenue streams and where can dealers turn to get the latest on technology?