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Tuesday, August 27

9:00 am - 9:15 am

Welcome and Latest on Prepaid Competition

Prepaid competition is brisk, but evolving, as Metro by T-Mobile, Cricket Wireless, and Boost Mobile continue to have a nationwide retail presence, while Total by Verizon is developing a nationwide retail footprint. Prepaid sales at national retail continue apace, while direct-to-consumer brands also are a factor. Conference Director Jeff Moore will provide an overview of prepaid wireless competition in 2024.

Jeff Moore, Principal, Wave7 Research

9:15 am - 10:30 am

The Carriers Speak about Prepaid Competition

This session will focus on the prepaid wireless market, as seen through the eyes of prepaid carriers. Dish Wireless and Boost Mobile executives Sam Sindha and Robert Yap will provide a dual keynote, to be followed by presentations from Peter Adderton, who is the CEO of MobileX and who was the founder of Boost Mobile. Lee Mrazek of Verizon Value Brands will present also, providing the viewpoint of the largest wireless carrier in the U.S.

Keynote Address from: Sam Sindha, SVP of Retail Sales & Distribution, Boost Mobile and Robert Yap, SVP, DISH Wireless LLC
Peter Adderton, CEO, MobileX & Founder, Boost Mobile
Lee Mrazek, Head of Indirect Channel, Verizon Value Brands

10:30 am - 11:15 am

ACP & Lifeline: Connecting the Underserved

Wireless accessibility is vital to every community, yet the program continues to hit political hurdles. Learn about the current state of ACP & Lifeline, and how you can augment your business by connecting the consumer segments who need it most.

Chuck Campbell, Partner, CGM
John Heitmann, Partner, Nelson Mullins
Calen Schultz, Managing Director, Community Outreach Partnerships and Performance Culture Consulting

11:15 am - 12:30 pm

Growing Wireless: Calculating Costs and Curating Objectives

Controlling costs, sensible bundling and well-executed expansion provide the backbone for success in the new era of prepaid wireless. Industry experts will share insight on the state of the industry and the tools you need in your toolbox.

Dennis Bauer, Co-Founder & President, Gigs
Sally Lange Witkowski, Founder & Principal, Slang Consulting
Amy McGuinn Godbey, VP of Marketing, ERP Gold
Pete Pattullo, CEO, NetworkIP
Jason Raymer, Senior Vice President of Revenue and Client Experiences, iQMetrix
Marc Watley, Director of Marketing, epay

12:30 pm | Nibbles & bits on the Exhibit Hall Floor
1:15 pm - 2:15 pm

Pushing the Point of Sale: Add More Value, Add More Customers

From accessories, to device protection, to phone repair, this session will explore ways to increase sales and stickiness. In this panel discussion, you will hear from those leading the way with innovative and profitable add-on services. Audience participation is welcome.

Moderators: Mark Landiak, President, Corporate Dynamics Inc. and Adam Wolf, President, NWIDA
Jared Brier, Co-founder, AKKO
David Cherrie, Founder & CEO, Arcade
Chris Kennedy, Director of Business Development, PerfectVision
Steven Lu, CEO, Valor
Larry Roches, CEO, RTO Mobile

2:15 pm - 3:00 pm

Consumers Shift to Repair & Reuse

In today’s highly competitive marketplace, consumers pay premiums for the latest and greatest devices. To this end, device repair has exponentially grown as an alternative to replacement. Telecom retailers are seizing the opportunity to meet the demand, either implementing repair on site, or partnering with third party repair vendors. Get in the repair game and win more customers!

Tony Baker, Founder/Co-owner, GSM Warehouse
Ansar KhanVP, Sales & Marketing, RepairDesk
Shay Kripalani, CEO, Injured Gadgets
Matt Zieminski, Board of Directors, The Repair Association

3:00 pm - 3:15 pm | Break
3:15 pm - 4:30 pm

Advancing Growth Through Advanced Technology

As our industry moves from growth to maturity, where will the opportunities for new business arise? What innovations are emerging, and how can wireless providers take advantage to grow and profit? From tech, to digital health, to sustainability and AI, we’ll examine the trends driving change.

Ramin Heydari, CEO/President, XYZies
John Howell, President, Winning Retail
Maurice Klaehne, Senior Analyst, Counterpoint Technology Market Research
Neal Young, Business Development Manager, Marceco

4:30 pm - 5:30 pm | Happy Hour on the Exhibit Hall Floor

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