Founded in 2011, World Connection is a tech-enabled customer experience outsourcer (CXO) that’s simplifying the way companies now outsource. Through literally world-class teams, we offer customized services and solutions by partnering with businesses, even mid-sized ones, to grow and refine their fundamental work processes.
We grow businesses faster.
Product information:
We offer comprehensive (24 x 7), 365-day services meeting your onshore, nearshore, and offshore needs. With approximately 1,065 total employees, including 995 agents with seating potential to scale 1,750 agents; including additional capacity for 200+ more remote WFH agents, we create the flexibility to scale-up your business demands to ensure you reach your customer service and return on investment (ROI) goals.
Contact information:
World Connection CX Outsourcing, Contact Centers
Robert Hopkins Vice President, Growth
303 N Kimball Place
Boise, ID 83704
PH: 503-806-0121 worldconnection.com/about-us/
Corporate literature:
Welcome to Your Future Growth - Open, Download This Link
Here’s a great, real-world example of your savings / ROI potential with us: A $34.10 / hr. operations employee in California may cost as much as $111,953 / yr. after annual wages, your overhead and productivity time losses. Costs vary state-to-state, but we can offer you the same skilled, or more proficient employees; with no headaches, all at tremendous savings. In this scenario:
WITH JUST TEN (10) OUTSOURCED STAFF, UNDER OUR GUIDANCE FOR YOU, SAVINGS TO YOUR COMPANY COULD BE AS MUCH AS: $450,414 – $730,973 / yr.
Our services actually lower your costs, they don’t increase them . . . AND WE’RE READY TO PROVE IT TO YOU!
Visit Us at Booth #822 or Schedule an Appt to Speak with Us:
https://calendly.com/rhopkins-worldconnection/growth-discussion