IntegraTouch is a leading provider of advanced BSS/OSS solutions built to support wireless, prepaid, and converged service providers. Our flagship Symphony™ platform is a single-stack, modular solution that unifies billing, mediation, CRM, product catalog, workflow, inventory, eCommerce, point of sale, partner management, and customer self-service into one seamless system. IntegraTouch enables MVNOs, MNOs, and digital-first operators to launch quickly, reduce operational costs, and scale with confidence. We support usage-based, subscription, and one-time billing models. Symphony is an API-driven platform, making it easy to integrate with any network, service partner, or third-party system. With over 20 years of experience and clients across five continents, IntegraTouch empowers operators to modernize their platforms, optimize the customer experience, and monetize every transaction. We also offer AI voice agent technology and automation services to enhance digital customer support and streamline operations. Do More With Less.
Product information:
IntegraTouch’s Symphony™ platform is a modern, AI-driven BSS/OSS solution designed to meet the evolving needs of wireless and prepaid service providers. Built as a single-stack, modular system, Symphony streamlines operations by consolidating billing, mediation, CRM, workflow, product catalog, inventory, eCommerce, and point-of-sale management into one cohesive platform. It delivers a fully digital customer experience—empowering operators to offer seamless onboarding, personalized self-service, and real-time insights across web, mobile, and in-store channels.
Symphony is built on an open, API-driven architecture, making it simple to integrate with any network, provisioning system, or third-party platform. The platform supports usage-based, subscription, and one-time billing models—enabling flexible monetization for mobile, IoT, fixed wireless, and value-added services.
What sets Symphony apart is its embedded AI capabilities, including conversational voice agents for support automation, and dynamic pricing and promotions. Operators can launch new products in minutes using our intelligent product catalog, reduce manual workloads through workflow automation, and gain complete visibility with customizable dashboards and real-time alerts.
Whether you’re a lean MVNO, a scaling MVNO, Symphony gives you the agility to grow smarter, not harder. Do More With Less.
Contact information:
IntegraTouch
Erik Maag VP of Business Development
3248 Aviemore Way
Richfield, OH 44286
